The top management of Independent European Certification Malaysia are committed to ensure that all of our activities are carried out in an impartial manner. Being impartial and being perceived to be impartial is necessary for Independent European Certification Malaysia to deliver our certification that provides confidence.
- We have ensured that all internal and external personnel are aware of the need for impartiality.
- All of the Independent European Certification Malaysia decisions are based purely on the objective evidence of conformity (or nonconformity) obtained by the audit team, and that our decisions are not influenced by other interests or by other parties.
- The business risk assessment covers all potential threats that are identified, whether they arise from within Independent European Certification Malaysia or from the activities of other persons, bodies or organisations. When a relationship poses an unacceptable threat to impartiality, then certification is not provided.
- The top management of Independent European Certification Malaysia will review any residual risks to determine if it is within the level of acceptable risk and this is ongoing at each management review meeting.
- The risk assessment process that we have currently adopted includes the identification of and consultation with appropriate interested parties to give advice on matters affecting impartiality including openness and public perception.